Terms of service

Please read these Terms and Conditions carefully before using our website or placing an order with CycleBot. By accessing our website or completing a purchase, you agree to be bound by these terms.

1. About Us

CycleBot operates the website [yourdomain.com]. Our registered business address is:

CycleBot Schwarzwaldstraße 9 78609 Tuningen Germany

Email: support@cyclebot.com

2. Using Our Website

By accessing our website, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding contracts. You agree to use our website lawfully and not to engage in any conduct that is harmful, fraudulent, or disruptive.

We reserve the right to restrict or suspend access to our website at any time without notice.

3. Product Information

We make every effort to ensure that product descriptions, images, and specifications displayed on our website are accurate. However, minor variations in colour or appearance may occur due to display settings. All products are subject to availability.

If a product you have ordered is out of stock or discontinued, we will notify you promptly and offer an alternative, credit, or full refund.

4. Pricing

All prices displayed on our website are inclusive of applicable VAT unless otherwise stated. Prices are subject to change without prior notice. The price applicable to your order is the price displayed at the time you complete your purchase.

We make every effort to ensure pricing accuracy. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund, notifying you as soon as the error is identified.

5. Placing an Order

When you place an order on our website, you are making an offer to purchase the selected products at the stated price. Your order constitutes an offer to us and is not accepted until we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion.

6. Payment

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal
  • Apple Pay / Google Pay
  • [Any other accepted methods]

All payments are processed securely. We do not store your full card details on our servers. Payment is taken at the time of order confirmation.

7. Delivery

Delivery terms, estimated timeframes, and shipping costs are detailed in our Shipping Policy, which forms part of these Terms and Conditions.

8. Returns & Cancellations

Your right to cancel and return products is detailed in our Returns & Refund Policy, which forms part of these Terms and Conditions. Your statutory rights under EU consumer law are not affected by these terms.

9. Warranty & Product Quality

All products sold by CycleBot are genuine, brand-new items sourced from authorised suppliers. Products carry the manufacturer's warranty as stated on the individual product page, in addition to your statutory 2-year warranty rights under German and EU law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, CycleBot shall not be liable for:

  • Indirect, incidental, or consequential losses
  • Loss of profit or revenue
  • Losses arising from events outside our reasonable control

Our total liability to you in connection with any order shall not exceed the total amount paid by you for that order.

Nothing in these terms limits our liability for death, personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Intellectual Property

All content on this website, including but not limited to text, images, logos, and design, is the property of CycleBot or its content licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Germany.

14. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. The current version will always be available on this page. Continued use of our website after changes are published constitutes acceptance of the updated terms.

15. Contact

For any questions regarding these Terms and Conditions:

Email: support@cyclebot.com Address: Schwarzwaldstraße 9, 78609 Tuningen, Germany